Terms and Conditions for TrendUpCiteino

Effective from November 21, 2024

Welcome to TrendUpCiteino! By accessing and using our website, you agree to the following Terms and Conditions. These terms govern your use of our website, services, and any purchases made through TrendUpCiteino. Please read these terms carefully before using our website or making a purchase. If you do not agree with any part of these terms, you may not use our website.

Store Information:

1. Use of the Website

By using our website, you agree to:

  • Provide accurate, current, and complete information when placing orders.
  • Maintain the confidentiality of your account information and password.
  • Use the website in compliance with all applicable laws and regulations.
  • Not use our website for any unlawful purposes, including but not limited to fraudulent activities, violating intellectual property rights, or transmitting harmful content.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly in cases of suspected fraud or unlawful activity.

2. Product Information and Availability

We strive to provide accurate descriptions, images, and specifications of the products listed on our website. However, we cannot guarantee that the information is error-free, as specifications, prices, and availability may change without notice.

  • Availability: While we aim to keep stock levels up-to-date, some items may become unavailable due to high demand or other reasons. In such cases, we will notify you immediately via email or phone, and offer alternatives or cancel your order.
  • Pricing: Prices listed on the website are subject to change at any time. Promotional prices or discounts are only valid during the specified promotional period. We reserve the right to correct any pricing errors or discrepancies.

3. Order and Payment

When you place an order through our website, you are offering to purchase the items subject to these Terms and Conditions. Once your order is confirmed, we will begin processing it, and a confirmation email will be sent to you with the details of your order.

  • Payment Methods: We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments must be processed before your order is shipped.
  • Order Confirmation: After placing your order, you will receive an email confirmation. This confirmation does not guarantee that your order has been accepted or processed. Orders are only accepted when you receive a shipment confirmation email.

4. Shipping and Delivery

We offer shipping to both domestic and international destinations. Shipping charges will be calculated at checkout based on your location, weight of the items, and selected shipping method.

  • Domestic Shipping: Orders within the U.S. will be processed and shipped via USPS, UPS, or FedEx. Delivery times vary, typically ranging from 3 to 7 business days.
  • International Shipping: We also ship internationally, though delivery times may vary depending on the destination. International orders may be subject to customs duties, taxes, or additional charges that are not included in the order price.

Please note that delays may occur during peak seasons or due to unforeseen circumstances. We will keep you updated on the status of your order.

5. Returns and Exchanges

If you are not satisfied with your purchase, we offer a 30-day return and exchange policy. To be eligible for a return or exchange, items must be in their original condition, unused, and in the original packaging.

  • Return Process: To initiate a return or exchange, please contact our customer support team at info@trendupciteino.com, providing your order details. Our team will guide you through the process.
  • Non-returnable Items: Some items, such as personalized products, final sale items, and opened musical instruments (due to hygiene reasons), are not eligible for returns.

Returns and exchanges will be processed once the returned items are received and inspected. Please note that shipping charges are non-refundable, and you may be responsible for return shipping fees.

6. Warranty

We stand behind the quality of our products. All items purchased from TrendUpCiteino are backed by a manufacturer’s warranty. Warranty coverage varies by product and manufacturer. Please refer to the product description on our website or contact us directly for warranty details.

If your item is defective, please contact our customer service team within the warranty period for assistance.

7. Intellectual Property

All content on the TrendUpCiteino website, including text, graphics, logos, images, and software, is the property of TrendUpCiteino or its content suppliers and is protected by intellectual property laws. You may not reproduce, copy, distribute, or use any of the content without prior written permission.

8. Privacy and Security

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.

We use SSL encryption technology to protect your personal and payment information during transactions. However, no method of electronic storage or transmission is completely secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Limitation of Liability

TrendUpCiteino is not liable for any damages, including direct, indirect, incidental, or consequential damages arising from the use of our products or services, or from the inability to use them. This includes any loss or damage to data, property, or business, even if we have been advised of the possibility of such damages.

We are not responsible for any third-party content or links that may appear on our website.

10. Indemnity

You agree to indemnify, defend, and hold harmless TrendUpCiteino, its directors, officers, employees, and affiliates from any and all claims, damages, losses, liabilities, and expenses arising from your use of our website, violation of these Terms and Conditions, or infringement of any rights of third parties.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Wisconsin, USA. Any legal action or proceeding related to your use of the website will be brought in the courts located in Wisconsin.

12. Modifications to Terms and Conditions

TrendUpCiteino reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. By continuing to use our website after any changes to these Terms, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions regarding these Terms and Conditions, or if you need any assistance, please contact us at:

By using our website and services, you agree to be bound by these Terms and Conditions. Please review them carefully before making a purchase or using our services.